Job Overview: Account Manager

The Account Manager is responsible for managing client relationships, identifying new business opportunities, and ensuring customer satisfaction. This role involves developing and executing sales strategies, meeting sales goals, and serving as a liaison between clients and internal teams to ensure seamless delivery of services or products. The ideal candidate will possess excellent communication skills, a results-driven mindset, and the ability to build and maintain lasting client relationships.

Duties and Responsibilities:

• Develop and maintain strong relationships with existing and prospective clients to drive sales growth.
• Identify client needs and propose tailored solutions to meet business objectives.
• Meet and exceed planned sales targets within assigned territories or client portfolios.
• Collaborate with the marketing and sales teams to create and implement strategic plans for reaching key demographics.
• Track sales performance, prepare regular reports, and present updates to management as required.
• Conduct market research to stay informed about trends, competitors, and customer demands.
• Manage pricing and contract negotiations to achieve both client satisfaction and company profitability.
• Maintain professional and technical knowledge through continuous learning, attending industry workshops, and networking with professionals.
• Ensure seamless communication between clients and internal teams, addressing any challenges or opportunities promptly.
• Handle additional tasks and responsibilities as assigned by the direct manager.
  
  

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in sales or account management, preferably in a similar industry.
• Strong interpersonal and communication skills, both written and verbal.
• Results-oriented mindset with the ability to meet or exceed sales targets.
• Proficient in CRM software, Microsoft Office Suite, and other relevant tools.
• Ability to analyze market trends and adapt strategies accordingly.
• Exceptional organizational and time-management skills.
• Ability to work both independently and collaboratively in a team setting.